GPT-driven Knowledge Q&A Bot with memory (Voiceflow)

Q&A Website Assistant Demo Bot!

This is a Voiceflow chatbot project that demonstrates the power of GPT-driven conversations for customer support queries. The bot retrieves relevant information from an uploaded knowledge base (webpages and documents), helping users of a local tourist board website find answers about their city stay. One impressive feature is its ability to understand and maintain context throughout the conversation, making the user experience even better. Bonus: it's multilingual!

This bot smoothly manages situations where users ask unexpected questions and encourages them to explore the city. When users need human help, the bot guides them to provide important details and uses a Zapier webhook to send this information for further assistance. This mimics the way a regular website form is filled out.

Voiceflow Project

Sample Chat

Handling unexpected questions

Feel free to download and experiment with this project to recreate the bot's functionality. You are not allowed to resell it!

I've spent quite some time on this project, so if you end up using it for commercial purposes, please at least reach out to me and say thanks.

Keep in mind that this demo is a work in progress, providing a foundational starting point rather than a polished final product.